Dear Customer,

Our company provides a unique IT solution for electronic components procurement and supply chain management. Because we are at the cutting edge of technology, we maintain a high standard of quality control to provide our customers with a safe and transparent supply of electronic components.

We maintain the following quality management processes:

Receipt control and inspection

Supply chain transparency is our priority. All components are properly checked by our warehouse staff to check the original and supplier labels (if any), packaging and relevant documents. We always keep the original labels. This is a milestone in our policy.

suppliers

We value our partners. Our supply management team carefully selects and vets each supplier. These include global franchise dealers and other respected partners. Before starting a business relationship, we carry out a supplier screening process.

It includes:

• Personal visit to the supplier's office or video conversation with a responsible supplier employee.

• Verification questionnaire with trade references from real customers of a new supplier.

• Warehousing report to ensure high standards of parts storage are maintained.

We regularly carry out supplier audits.

Quality management points

• Visual inspection of incoming components. Detailed inspection of label, packaging and documents. We confirm that the components are in the original packaging with the original label and documents.

• In difficult cases, we require a CoC or other original shipping documents so that we can make them available to the customer despite sensitive business information.

• In cases of obsolescence or at the customer's request, we can carry out quality testing, including additional visual inspection, functional testing, X-ray testing and decapsulation testing, using our network of quality laboratories in Europe and Hong Kong.

Warehousing

We maintain high standards for storing electronic components. Our warehouses are equipped with antistatic equipment. Temperature and humidity are constantly monitored. In most cases, we prefer to store electronic components in the manufacturer's packaging to minimize risk to the customer and ensure traceability.